Romey's Ramblings

Random musings of Jeromey Balderrama

February 23, 2018
by Romey
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Why the Broncos preventing ticket printing is evil

Broncos embrace mobile ticketing for 2018 season

In which by “embrace mobile ticketing”, they mean they’re taking away the ability for season ticket holders to print tickets from home, requiring you to use their ticketing system to broker not only re-selling the tickets but any transfers as well.  I always love the PR spin that acts like they’re giving you something when they take something away.

One one hand, I can understand their justification for doing this, and the selling point that this will cut down on high-margin scalping and counterfeit tickets, which is all well and good, but when I heard about this policy change, I couldn’t stop thinking about two formative stories that shape my view of mobile ticketing.

  1. Back in the fall of 2017, I purchased tickets to Mumford and Sons, only available as a moble ticket. It turned out that I had to travel for work the week of the show, and tried to transfer 2 of the four tickets to my wife and the other two my friend. The ticketing system was so shoddy that it ended up taking days of attempts before I believed the transfers went through. Fast forward to the night of the concert, when I got a call from both of them stating that the tickets I transferred to my friends weren’t coming up.  So there everyone was, in line and stressed out about not being able to get in, while I was far away and essentially powerless to help them out.  The concert attendants weren’t particularly helpful, and who can blame them when they have a compounding line of people eager to get in.  We finally solved the whole problem by me re-claiming the transferred tickets, screen shooting them from my phone and texting the image over to my friend – which I should have just done, to begin with.
  2. This time the last year, the Broncos went on a massive audit of season ticket holders, establishing a newly-formed policy that they would revoke tickets to people who didn’t go to any games that year. They used the only data point that was convenient at the time – the NFL Ticket Exchange and tracking the electronic tickets. I detailed my concerns about this last year, but the bottom line was that for all practical purposes, my tickets should have been revoked and the only thing that saved me was the wherewithal of “selling” (and by selling, it was at-cost to friends and family) the tickets through the printed tickets.

Make no mistake, this is about making sure the Broncos and the NFL have the data points for all ticket transactions and can harvest the data for their own purposes, especially for retroactively enforcing policies that they just made up.  I wouldn’t be surprised after next season they’ll take tickets away from someone who wasn’t able to go, transferring the tickets to friends and family. And yes, I understand that there are fans that abuse their tickets by massively upselling them and not attending any games for years at a time. It would be fair to call their fandom into question. However, there are also many other fans that simply may have had a life event (like a birth, a sickness, a temporary job relocation) disrupt a single year of their attendance, and despite devoutly attending games for a decade before, they’re subject to the same revocation.  The Broncos have every right to do that, but it doesn’t make it a complete jerk move and fan-hostile.

Mobile ticketing ENABLES season ticket audits. I’m all for preventing scalping, but if you were serious about punishing scalpers you could send an intern out on game day, pretend to consider a scalper’s ticket and note the seat #, call the ticket holder the next day.  Sure it takes a little more work, but it punishes those who are egregiously violating your policies, rather than the low-hanging fruit of new parents that sold the tickets to their next-door neighbors.

If you go read the article and the FAQ, they’ll tout that 35% of their fans used mobile ticketing last year, conveniently forgetting that 2/3 of their other fans have never used this process.  I’d get it if 80-90% of the fanbase were using their phones to get into games, but don’t pretend they’re not trying to ram something down fans throats that they didn’t even ask for. Don’t piss on my leg and then tell me that you’re making me fire-retardant.

What about for friends who buy my tickets or if I can’t go? Now they’re all going to need TicketExchange accounts and I will basically need to handhold their app experience. Where’s the convenience in that? Now the Broncos are making their season ticket holders your front-line support for your app. I imagine that many more fans are going to have a similar experience to my Mumford and Sons story from above. Emailing tickets to my friends wasn’t a problem that needed solving.

I went back & forth on Twitter with one of their PR reps (and to their credit, they were at least responding – unlike last year), and he was quick to justify that other teams were doing this and that the NFL is moving over to this.  However, the Avalanche, Nuggets, and Rockies are still providing paper tickets with nice commemorative designs.  Even if many more teams were using this system, just because others (don’t) do it, doesn’t make it right. This is a race to the bottom for the fan experience. Commemorative tix aren’t the issue – introducing a barrier (preventing printing) to my “honest fan” experience, all to collect data to possibly punish me later on – is.

This isn’t about being a luddite or not embracing technology, this is about protecting yourself from data harvesting that is only going to be used to punish you, as the Broncos and NFL continue to squeeze blood out of turnips for their money-printing machines.

February 19, 2018
by Romey
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Don’t Stair At Me–Help Me Fight For Air

Hey friends, I could really use your help! Please help me fight for air, so others don’t have to.

On Sunday, March 4th, I’m going to climb 52 floors of stairs for the American Lung Association to raise funds for healthy lungs and healthy air. When you can’t breathe, nothing else matters.  

The funds raised will help provide patient education and support important research and advocacy efforts for everyone living with lung disease including COPD, lung cancer and asthma.

As I Step Up to the Challenge, I would love for you to help me! Every amount, no matter how small, would be greatly appreciated.

Thank you so much for your generosity! 

You can donate by visiting http://bit.ly/JeromeyClimbs

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November 30, 2017
by romeyinfc
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New Windsor Library Defeated

The New Windsor Library Initiative, which I adamantly supported, was unfortunately defeated.  After spending this month reflecting on the reasons for the loss, I ultimately attribute it to the following factors:

  1. Members of the community disagreed about the inherent value libraries offer to our community, especially to those who otherwise wouldn’t be able to afford access to the resources the library provides. Many ultimately decided that the elevated taxes would not result in a positive return on our community.
  2. Members of the community had a fundamental misunderstanding about the Library District, its boundaries, its relationship to other local municipal entities, and the way libraries are funded, both operationally and through facility expansion.
  3. Members of the community had confusion and misunderstanding about how the proposal came to be, how proposed funds would be allocated, and the previous attempts to solicit input and collaboration.
  4. Members of the community did not demonstrate an appreciation for present and anticipated growth, and its impact on current library capacity and their staffing – nor did they appreciate the future capacity planning with the proposed library, seeing it was something that was too large for the present time. I think we only need to look to our newly expanded recreation center to find out what happens when a community expands facilities with current demand in mind, where even mid-morning weekday classes are overfilled with attendees.

    …And finally

  5. Some opponents of the library measure were able to exploit the community’s lack of knowledge (especially for #2 and #3) and instead projected scandalous motives to explain issues that they did not understand. I found it most egregious that terms like “No Transparency” and “No Collaboration” were used when there were numerous public meetings and opportunities for input, as well as hundreds of pages of feasibility studies and proposals were available through the website. Rather than clarify their concerns, many simply used their lack of knowledge as justification for their distrust in our government institutions. While I do think it’s important for our society to be skeptical and scrutinous of our municipalities, many assigned nefarious motives for that which they did not understand, hiding behind their own ignorance.

Ultimately, I do think that our community needs to do a better job to improve issues #2-4, and hope that it can come through meaningful discussion, debate, and consensus towards what is best for our community. I do think there will always be those that fall into the #1 and #5 camps but hope that those can be diminished as we do attempt to improve #2-4. Perhaps it means more meetings and dedicated hearings. Having participated in two previous capital campaigns through my church, having an abundance of listening sessions and solicitation of input help quell concerns that many had. I would be very interested in doing my part to assist in any way I can, hoping that we can continue to provide a quality library that meets the needs of Windsor for generations to come.

November 2, 2017
by Romey
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This podcast blew my 16-year-old mind

You may know that I’m an avid Podcast listener, going on for ten years and am currently subscribed to 105 different shows. With as much as I listen, few episodes stick with me, but this one from The Slate’s Hit Parade went back in time and blew my formative teenage mind, leaving me to question whether the formation of my pop music appreciation is a complete sham.

I read somewhere that the music you’re exposed to from the time you’re a teen into early twenties has the biggest impact towards your appreciation. In your mind, that is the most iconic period of music and since then has likely gotten worse.  As I’m 36 now, my middle school and high school years occurred during this period that was covered in the podcast. I was lucky enough to have parents that gave me a pretty wide berth in what I could listen to and buy, and I ended spending a sizable amount of money on albums throughout the 90’s.

Listening to this Podcast made some really deep cuts against my music psyche. If you went to high school the same time I did, I’d really suggest you listen to this, but the gist of the podcast is that the record industry severely ratcheted down the selling of single cassettes and CD’s of band hits to force consumers to buy the entire album if they wanted to own the song.  As the podcast went through example after example of these albums, I realized that I ended up owning many albums by these one-hit wonders.

To a teenager, $15 was a sizable amount of money, often representing a couple hours of work.  When I shelled out money for those albums, I had a strong incentive to not feel like I flushed my cash down the drain – and as a result not only did I listen to those entire albums, but I convinced myself that it was a good album, conditioning myself to appreciate all of the album’s tracks.  The problem is that repressed, deep in the recesses of my mind, I secretly knew the album wasn’t good, and come to find out that in many cases the record companies felt the same way – but they just wanted to take my money.

That’s not to say that there weren’t iconic albums in the 90’s – Pearl Jam’s Ten and Vs., Alanis’ Jagged Little PIll, Smashing Pumpkins Mellon Collie and Infinite Sadness come to mind for me, but for every one of those, I also had the misfortune of owning Chumbawumba’s Tubthumping, Primitive Radio Gods Rocket, and Shawn Mullins’ Soul’s Core. Nothing against those artists, and being in a band myself I know that your music can’t appeal to everyone – but the point is that during the 90’s consumers who wanted to own your one hit song was forced to buy the entire album, with the record industry laughing their way to the bank.

I was on the ground level when Mp3’s starting propagating the landscape and giving way to Napster and iTunes, making the single once again accessible to everyone.  This podcast goes to show that downloading wasn’t simply about stealing music, but was as much about disrupting a very corrupt business model.  It’s crazy to think just how different things are today, with most songs available on a whim to be streamed on our phones.  In today’s age, the value of the album has been questioned by many musicians, including myself. Artists are coming to grip with the fact that recordings have been reduced to a commodity, from once being the product to now being a tool to help market your product (your live shows and relationships with fans).  People still put a lot of care into the constructing of albums, but many artists are now more concerned with churning out new music at a regular pace.

I don’t often wear my tinfoil hat, but it is mind-blowing just how much of our formative appreciation of art is decided by rich white guys in boardrooms. Give the podcast a listen and let me know which of those songs and albums resonate with you.

October 26, 2017
by Romey
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Clara’s First Soccer Season

If you know me personally, you know that I’ve spent the better part of my life making fun of soccer, from the faking injuries to the crowd riots to the orange slices & Capri Suns.  So as fate would have it, Soccer is Clara’s first sport she took part in, just completing her first season in the 4-year-old’s Little Wizards team here in Windsor.  All kidding about soccer aside, they’ve done a great job in making the sport accessible for little kids. Gone are the days of 4-year-olds playing 11-on-11 on a regulation field, watching grass grow. Now the fields are smaller, they play 4-on-4, don’t have a dedicated goalie, with the goal of giving kids as many opportunities to touch the ball as possible.

Clara had a really great season! She is so enthusiastic and became a very good teammate, always cheering on her friends and showing so much hustle. I was really surprised just how much she grasped the game, I was expecting a lot more chaos.

Below are some pictures of Clara’s first season, both her first game and last game. I was so happy to have my 70-200mm lens fixed by the time soccer season started. It really enabled me to capture some great shots.