Out of the gate, Motorola said all the right things, issuing a post on their Facebook page on February 9th that the update was coming “this week”.  That was then met with refuting news a few days later on their forum.  After that. silence.  Motorola remained completely mum on the issue, both of their Facebook page, on the forum, through news sources – there was no word about when the update would happen. Motorola customers, including myself, have been complaining on their Facebook page about the lack of details.  I actually uploaded my own subtle protest on their “Motopic Monday” feature on Facebook. Finally Motorola shares the news: the upgrade will be rolled out on Thursday to a few test users, then will be going out to all customers over the new few days.

Thursday comes. and goes. It turns out that Motorola delayed pushing out the update again, reported by Engadget. Of course, Motorola’s own Facebook page has been indirect and mum on the issue. Motorola never actually comes out and says the update has been delayed, yet they allude to it with their last two posts:

Thanks for your continued patience. We aim to answer each and every question; if your post isn’t answered immediately, please know that we’re looking into your question so that we can provide the most up-to-date information as possible.

Hi Everyone – We are looking into this new update and will definitely share with you what we find. Please patient with us! Thank you!

Rightfully so, Motorola’s customers have been hammering their Facebook page non-stop with complaints and comments.  Motorola has just continued to botch this situation up – I can’t imagine how else they can screw this up from a PR front.

Motorola, I understand these technical these technical issues come up and it’s completely fine – but be direct and transparent when you’re communicating this!  This business of putting out a statement, then letting weeks go by without any word – is completely unacceptable.  It’s great they’re using Facebook as a platform to put out this information, but by not following it up with any direct announcement or posts about the problems is only confusing people more.  Also when they try to be coy with the mistake with “How embarrassing! We jumped the gun” but then offer no additional information is only infuriating.  I’d much rather appreciate “We apologize, but we mistakenly communicated the wrong date. Please look for an announcement early next week” – then actually follow up like you promised!

We’ll see how long it takes for the Motorola & Verizon to finally get their stuff together and actually be direct with their customers – it’s the least they could do.

From Variety:

“24’s time is almost up. 20th Century Fox TV and Fox appear ready to end the long-running hit after this season, the show’s eighth. Studio and network execs declined comment — but it’s believed that the final decision will be made in the next day or two. Move is not a huge surprise, but still reps the end of an era for Fox.”

I can’t way I’m too terribly surprised.  I was a late-coming onto 24 and didn’t watch my first “live” season until Season 4, but there was a time when my friends and I had “24 Night”, where we planned out evenings around watching this show together.  We were going strong for a few years, but then the abomination that was Season 6 hit, followed by a writers strike that took the show off the air for a year.

The next thing you know, we’re not only not having 24 night together, but many of us aren’t even watching the show the same evening it airs.  Bethany and I just finished the previous week’s episode nearly a week after it aired, this is how low it’s fallen on our totem pole of TV shows.

24, you were a great show, but you fell victim to the same stale, recycled plotline that occurs year after year.  Now it’s become Willie Mayes dropping fly balls in the outfield.  Thanks for the memories 24, but I do think it’s time you’re put out to pasture.

I got an email the other day telling me that my Flickr Pro account is about to expire and that I need to pay the $25 to renew it yet again.  I’ve been a Flickr Pro user for 4 years, and $100 later I have decided to throw in the towel and push my chips toward Google.

When I became a pro member in 2006, Flickr was one of the hottest sites around. Everyone was posting to Flickr, making it an awesome repository for photos. They released some pretty cool features to keep things interesting (I particularly loved their geo-tagging feature), but over the last couple of years Flickr has been pretty stagnant.  It’s funny because one of my RSS feeds I track is “Flickr News”, and my feed reader was telling me it was a “dinosaur feed” since it hasn’t been updated in so long. 

Along came Picasa. When they released their latest version that enabled the Person-tagging and facial recognition, I was hooked. I migrated my personal collection for 40,000 photos and spent hours tagging faces.  In some ways it became an addictive game: see who Picasa thinks is who, see who has been tagged the most (me with 3,161), see how big your list of faces grows (263 people).  Picasa (Google) was really smart because now I’m seriously invested into their program. Sure I can take my pictures and move onto the next shiny object, but then I would lose all the work I put into getting these faces tagged.

With Google enabling the people tagging into the web albums, the next logical step is to put my photos there. When you look at the storage options and see that 80GB of storage is $5 cheaper than a Flickr Pro account, the choice becomes clearer.

So goodbye Flickr. It has definitely been fun, but I think it’s time to move on.  I’m going to keep my pictures on Flickr and will see about updating what I can with a free account, but I’m putting another one of my eggs into the Google basket. Scary and lemming-like? Yes, but can you blame me?

Below I’ve embedded the first album I’ve uploaded to Picasa, our Valentine’s Day trip to Vegas.  It’s funny because I remember when Flickr wouldn’t allow embedding of slideshows for the longest time.

Posted via web from Romey’s posterous

Download now or watch on posterous

video.3gp (12390 KB)

Posted via web from Romey’s posterous

I admit they look cool, but then you look at the price tag of $130! Normally a good pair of drum sticks (I typically buy the Vic Firth Buddy Rich Signatures) are $7-8.  You could buy 18 pairs of Buddy for the price of one pair of these Lite Stix.  The funny thing is that the type of drummer that would use these and think they’re cool are the same ones that think it’s cool to break a new pair of sticks every time they play. These should be a lot of fun when they split in half.

Just when you thought you’d seen it all.

If there’s something I can’t stand, it’s poor performance being rewarded – and with that I don’t understand why NBC thinks how rewarding Jay Leno’s slumping ratings by moving him back into the Tonight Show is a good idea. This just goes to prove that the heads at NBC have no patience, react in nothing but knee-jerks, and are just heartless with the wrong people.

NBC set Conan up to fail from the beginning, by brining in another LA-based show (Leno’s) to compete for guest talent.  By giving an outlet to Leno fans in denial, NBC encouraged these people to stop watching the Tonight Show. I understand they didn’t want to risk Leno going across the street to ABC or Fox, but they could have set up Jay to do some relief pitching when the Tonight Show is in reruns with a similar comedy show, or even allow Jay to do some periodical specials (like the weeknight SNL’s). Instead they set up Conan for failure, then stab him in the back on his way out.

I’ve definitely been watching the coverage over the last few days and I did want to share a few gems from this week:

First you have to see Jimmy Kimmel appearing on Jay Leno’s show Thursday night. For Jimmy to say what he said to Jay’s face – I have the utmost respect for Kimmel and when I start boycotting Jay’s Tonight Show, I’m turning the channel to ABC now.

Check out this article from the New York Times in 1992, when Jay Leno had the same thing happen to him. If you changed the names from “Letterman” to “Leno” and “Leno” to “Conan” you’d swear this was written last week. This just goes to show what a hypocrite Leno is.

Of course you can’t miss Conan’s original statement from Tuesday, which is seriously the must classy punch-in-the-face one could give.

This is all Jeff Zucker’s fault, and Maureen Dowd of the New York Times does a prefect job explaining why.  How this debacle does not result in his firing is beyond me. Under Zucker’s leadership, this network has been run into the ground.  This goes back to them not having any patience, resulting in the cancellation of many great shows like Studio 60 and Journeyman that likely would have developed into worth successors of NBC’s drama cornerstones like West Wing and ER. Let’s be frank: how many Law & Orders can you gravy train off of?

And it wouldn’t be a pop-culture moment if you didn’t have a Downfall parody:

I came across the latest OK Go video, which made me miss the time when music videos had a great deal of creativity in them.  I don’t mean to sound dated, but you really don’t see the diverse thought and efforts in music videos (if they even show them anymore) as you see with OK Go.  If you remember, these were the guys that did the “Treadmill Video” (here it goes again) as well as some awesome choreography in “A Million Ways“.

All of these are worth a look.  It’s too bad that these are more rare these days.

If you don’t follow college football, here summary: The BCS is a computer-based system that creates the official college football rankings based on a complex set of stats (# of wins, conference position, strength of schedule, etc).  The results are used to determine who will play in the national championship game.  The problem with this is that many times teams with 1 losses have been placed in the championship game, while undefeated teams get shut out.  This year is especially contentious, as there are 6 undefeated teams, but the BCS has pretty much come out and told TCU, Boise State and Cincinnati that they have no shot for the championship game.

With the success of March Madness in College Basketball, combined with the fact that Division 2 & 3 football have a playoff, it’s puzzling why College Football hasn’t adopted a playoff system. One of the popular playoff alternatives is "the Wetzel plan", which puts together a criteria for a 16-team playoff.

Earlier this week, I saw the story in Deadspin how the BCS has employed a new PR firm, whose first actions was to establish a Twitter and Facebook presence in this Social Web World.  This makes enough sense, but they’ve committed two serious errors in judgment: 1) Forgetting that they’re a controversial and much-despised, and would likely have more critics than fans; 2) Actually engaging their critics by baiting them into debate, without fully participating in the conversation.

Hilarity ensues: For the past few days, it’s been a fun game to do a search by the BCS’s username: @InsideTheBCS and see them make a straw man claim, then watch their critics go to town on them without any response.  Check it out below:

What’s been great is that the critics have actually been presenting good arguments.  There are a few personal attacks here and there, but for the most part the responses have been well-reasoned (for as much as you can be in 140 characters or less).  The problem is that @InsideTheBCS doesn’t really respond to any of the valid points, it pretty much continues to make their contentious, canned responses that they’re given phrased differently.  They do respond to some users, but mainly when they have the canned answer in their wheelhouse.

Let this be a social media lesson to brands/organizations, especially unpopular ones: Unless you’re willing to engage in an authentic conversation with your critics, then controversial groups should probably stay away from social media.  Having your PR Firm running this interference is only hurting you in the court of public opinion.  Worse yet, it’s banding your enemies together.  While I’ve always hated the BCS, I really didn’t care much about this issue until three days ago – when it became entertaining to have this conversation.  Something tells me that the people doing PR for the BCS are having a very lousy week.

Wow EA, talk about ballsy.  Is it not enough that Madden is the most popular sports franchise of all time, and that suckers like me continue to shell out $60 each season for the equivalence of roster updates?  Now you’ve resorted to showing me ads on the game that I paid for that obstruct the game experience?  Thanks jerks!

Look, I’m fine with you inserting ads into the game where it’s realistically done so.  I’ve come to accept the “Sprint Recap”, and the “Snickers Chompion Coin Toss” for two reasons: 1) It doesn’t interfere with my actual game play; 2) Because this is done during regular NFL games and is a sad reflection of the level of sponsorship in the NFL.  The league is pretty bad when it comes to in-game ads, but I don’t see ads streaming across the jumbotron before the QB is going to snap the ball.

Seriously EA?  I understand you’re not a charity, but there has to be better ways to get revenue than this.  Quit killing your golden goose, or before you know it it’ll stop laying eggs.

I love their thinking here: “People don’t want to pay an arm & a leg to see the movie in a theater, so let’s see if they’ll pay an arm & a leg to buy that movie they’ve never seen before.”  I can only speak from experience, but I have never bought a new release movie if I haven’t seen it before in the theaters.

What makes things worse is that Netflix looks like it’s going tog with this.  Mashable quoted their CEO, “if we can agree on low enough pricing for delayed rental, it could potentially increase profits for everyone”.

Look, I know they think they’re hemorrhaging  money, but punishing your customers for wanting to see a new release is not the answer.  You need to think outside of the box on this one.  Make no mistake, pleasing customers is that last thing the movie industry is interested in. Nice business model. Then they wonder why people resort to piracy to view their content.

Watch out as you may now see some posts from my Droid!

Last weekend Bethany and I went out upgraded our smart phones over to Motorola Droids.  We didn’t stand in line or anything crazy, but as it turns out we were able to get pretty good discounts and buy them on Saturday.  A few weeks ago I wrote about how I was drooling about the Droid, and the opportunity to have a good smart phone experience on the Verizon Network.  After 5 days of using the device, I can saw that device definitely lives up to the hype and offers everything I was looking for.

My first entry in to the SmartPhone world was using the Treo 600.  The Palm had a really nice OS that I enjoyed using, but the 600 was a 2G device.  I upgraded to the Treo 700w, which was probably the single-worst phone that I had ever owned. It was a Windows Mobile phone that was packed into hardware that was too underpowered to run it.  That phone drove me nuts and as soon as I had a chance to upgrade, I did – to the HTC Mogel (or Verizon xv6800).  Windows Mobile didn’t really bother me at the time, but it served my needs.

Now, nearly two years after getting that phone, after the iPhone 3G and the application ecosystem, I grew increasingly frustrated with Microsoft’s lack of drive in the mobile space.  Windows Mobile was quickly becoming stale, and while there was a historically large application offering, there was nothing new and dynamic coming about.  You could tell that all of the great developers have moved onto bigger and better things.

Enter: the Droid.  This phone may not *yet* have the application offering, but it delivers a sleek, colorful mobile experience on a fantastic network.  This phone does everything that I want it to do, and does it very well.  It gives me the ability to use a keyboard, to multi-task, and to be able to tether if I’d like to.

Back to “5 Days in” and I am exceedingly happy with the device. I’ve discovered that most of the big apps (like Shazam and Pandora) have ported to Android and have a good offering there.  I love the phone’s performance and some of the little thing things that Android does to make an awesome experience.  For example, I really like my “Contacts” interface, which combines my Google contacts with my Exchange contacts that I use on Outlook, without any duplication or redundancy.  To make things better, Facebook has imposed pictures onto all of my contacts, without screwing anything up on the Google or Exchange side.

The touch is definitely sensitive on the Droid, and coming from an older touch platform like Windows Mobile (that really never adapted from the stylus to the finger), it’s taken a little bit of getting used to.  One of the things that I’ve missed from my Windows Mobile phones (and a feature that Blackberry has) is the scroll wheel on the side of the phone. The “flicking” motion is nice, but something that I will need to adjust to when it comes to scrolling content.

There are a few things that I don’t like about the phone, but they are relatively minor things like not being able to accept/reject Exchange calendar invites in my email.  The keyboard is a little flatter than even my XV6800 and does take a little getting used to.  I remember switching from the Tero (which had one of the best keyboards ever) over to the XV6800, and I expect a similar adjustment time over to the Droid’s keyboard.  The on-screen keyboard works really well when I’m looking to do a search or enter in my password.

The camera is really nice as well.  I took a picture of our house using the Droid, then took the same picture with on Sony DSC-W290 12Mp Camera:

The first picture was taken with the Droid, the second being the camera.  You can definitely see the clarity in the camera, but the Droid seems to hold it’s own for a quick picture.

Bottom line: I believe the Droid is a big win for Verizon and their users.  I love having my phone on Verizon, and while the iPhone may still be the sexier device, the Droid – combined with the Verizon network – delivers a better experience that ultimately satisfies me as a Verizon customer.

Someone wrote a guest post on Mile High Report (an awesome Broncos blog, by the way) about whether Broncos Country is for sale. The next day, the Denver Post’s Mike Klis responds in a Mailbag story about someone who posed those same concerns.

If you didn’t see the Broncos/Steelers game on Monday Night, then you missed out on seeing our stadium inundated with those Tacky Terrible Towels twirling around.  The Cowboys have been called “Americas Team”, but several media pundits have suggested that the Steelers are truly Americas Team, given recent statistical fan surveys.  You go back to the formula of hosting teams that don’t play in your city very often, coupled with a large and passionate fanbase as Pittsburgh, on top of that having it on Monday night when it becomes difficult for some fans to attend: a perfect storm of neutrality formed at Mile High on Monday.

Klis actually went to the Broncos COO to get a comment, and they simply responded with “Frankly there’s nothing we can do about it. Our ability to control that is nonexistent and would be illegal to do so” [Denver Post].

He’s right, but season ticket holders: that doesn’t make the act of selling your tickets to opposing fans any less traitorous.

After our original buyer for our 2nd set of tickets was forced to back out, Bethany and I had to put our money where our mouth was and sell the tickets at a loss to ensure that Steelers fans didn’t get them.  I realize that not everyone may be in a financial position to do that, but if you’re looking at your tickets as a profit-making experience, then maybe you shouldn’t be owning season tickets.

I’m just glad that we don’t have any more Monday Night home games on the schedule. I loathe Monday Night games at home.  It may be exciting for the players, and I love wearing my jersey on Mondays when your team is playing, but it sucks for fans going to the game.  First off, you have to make an effort to leave work early just to get there in time.  While you’re driving, not only are you battling “Game Day Traffic”, but you’re now dealing with “Typical Weekday Rush Hour” traffic.  No matter how early you leave, you don’t get any time to tailgate.  I could be wrong, but it seems like everyone working at the stadium on Monday Nights are not the typical people that work there on Sundays – I’m talking about everyone from the bus drivers to concession stand workers.  The experience just seems cheapened.  Once the game ends you deal with traffic, hoping you can get home before the clock strikes Tuesday and you have to be at work in 6 hours (and I can’t imagine how horrible it is for those on Eastern Time). I don’t mean to come across as ungrateful for the opportunity to watch my team live, but I’ll take a Sunday afternoon game over a Monday Night home game any time of year.